Business Intelligence Analytics Engineer at Nextdoor
San Francisco, CA, US
Nextdoor is where neighbors turn for trusted connections and the exchange of helpful information, goods, and services. Nextdoor’s purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.
Building connections in the real world is a universal human need. That truth, and the reality that neighborhoods are one of the most important and useful communities in our lives have been guiding principles for Nextdoor. Today, neighbors rely on Nextdoor in neighborhoods around the world in the United States, the United Kingdom, Germany, France, the Netherlands, Italy, Spain, Sweden, Denmark, Australia and Canada, with many more to come.
Meet your Future Neighbors
At Nextdoor, we believe in the transformative power of community. In the Business Intelligence team at Nextdoor, we believe in the transformative power of information, bringing together data from a wide variety of sources and making it digestable and actionable by everyone in the company. We are a lean but powerful team with diverse backgrounds and perspectives, because that’s what we seek out and respect in others. We collaborate cross-functionally to make the numbers available and clear, playing a key role in the company’s overall effort to foster stronger and healthier communities.
The Impact You’ll Make
As a Business Intelligence Analytics Engineer at Nextdoor, you’ll work to democratize data and reporting to drive strategy and measure performance against KPIs across the business. You’ll be working with our main Newsfeed team, and you’ll be responsible for understanding where the data comes from, transforming it, and making it available to stakeholders across the company via queries, tools, and dashboards. The ideal candidate is a tech-savvy strong communicator who understands how to make data understandable by everyone.
You should be excited to bring your experience and expertise every day in order to:
Own reporting tools, pipelines, and dashboards to ensure consistent availability and accuracy of mission-critical data
Build datasets that represent the source of truth for our key metrics.
Keep data sources fresh even while requirements and definitions change. Address data quality issues and build in alerting.
Partner with data science, marketing, product, and engineering on business intelligence strategy to enable data-driven decision making across the company
Partner with key stakeholders on KPI development and tracking across the organization
Set expectations and SLAs on data availability, and own communications around SLA performance to the business
Drive self-service and data literacy for business users on our data platform by creating and documenting data structures and sets, SQL and data tools training, and dashboard development
Care deeply about data quality and empowering employees to leverage data to help them succeed in their careers and help Nextdoor grow and succeed
What You’ll Bring to The House
7+ years working in data or analytics
Expert knowledge of SQL, including writing and optimizing queries in multiple dialects
Strong communication skills with stakeholders at all levels on both technical and business issues
Strong command of Looker (preferred) or another BI/visualization tool
Experience working with ETL/ELT pipelines
Ability to understand, tackle, and solve problems from both technical and business perspectives
Experience effectively presenting insights and summarizing complex data to diverse audiences through visualizations and other means
Experience working with and delivering to stakeholders from multiple parts of the company
A background working for an ad-supported site with user-generated content
Experience with writing and reviewing version controlled code (github)
Experience writing in a scripting language such as Python or R
Experience in an agile or kanban workflow
At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the customers we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.